Terms of Service (ToS)

Effective Date: [2025-08-25]


Welcome to Roshi Lovedolls. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Eligibility

  • You must be 18 years or older to access or purchase from Roshi Lovedolls.

  • By using our site, you confirm that you meet the legal age requirements in your jurisdiction.

2. Product Information

  • We work with trusted partners like FunWest, AZM, and others to bring you authentic, high-quality dolls.

  • Product images and descriptions are provided as accurately as possible. However, due to lighting, materials, and hand-finishing, slight variations may occur.

  • Custom orders are made specifically for you and may differ subtly from stock photos.

3. Orders & Payments

  • Orders are confirmed once full payment is received.

  • We accept major credit/debit cards, Shopify Pay, and PayPal (where available).

  • By placing an order, you authorize Roshi Lovedolls to charge your selected payment method.

4. Shipping & Delivery

  • We ship worldwide in discreet, plain packaging.

  • Estimated delivery times vary based on region and product type. Delays caused by customs, couriers, or unforeseen circumstances are outside of our control.

  • For more details, please see our Shipping Policy.

5. Cancellations, Returns & Refunds

  • Please review our After-Sales Policy for details on cancellations, modifications, warranty, and exclusions.

  • By purchasing, you agree to the terms outlined in that policy.

6. User Responsibilities

  • You are responsible for ensuring the safe use and proper care of your doll.

  • Misuse, modifications, or negligence may void warranty coverage.

  • Dolls are for personal use only and not intended for resale without Roshi’s written consent.

7. Limitation of Liability

  • Roshi Lovedolls is not liable for:

    • Damages resulting from misuse, neglect, or modifications.

    • Delays or losses caused by shipping carriers, customs, or force majeure events.

    • Any indirect, incidental, or consequential damages related to your use of our products.

8. Intellectual Property

  • All text, images, videos, and designs on roshilovedolls.com are the intellectual property of Roshi Lovedolls, unless otherwise noted.

  • You may not copy, distribute, or reproduce any content without our permission.

9. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of [insert jurisdiction — e.g., Hong Kong/China/your base country].

  • By using this site, you agree that any disputes will be handled under this jurisdiction.

10. Contact Us

If you have any questions about these Terms, please email us at roshilovedolls@gmail.com or reach us via our Contact Page.